My current experience with them, through the Equator system as the listing agent, has been exceptional. Email communication, document upload, clear expectations and timelines. They even have an agent resource center for mastering their short sale process.
I'm impressed!
Knowledgeable & Professional Representation ... Aggressive Negotiation
Kim Novak is a Realtor® and Broker Associate with RE/MAX Masters in Salt Lake City and Layton, Utah. Licensed in 1995, Kim has closed over 500 sales during her full time real estate career and achieved industry recognition as a Lifetime SalesMaster and member of the RE/MAX Hall of Fame. She holds a BSBA with an emphasis in Sales & Marketing and has achieved the following designations/certifications:
ABR: Accredited Buyer Representative, AHWD: At Home with Diversity, CDPE: Certified Distressed Property Expert, CHS: Certified HAFA Specialist, CRS: Certified Residential Specialist, CSP: Certified New Home Sales Professional, ePRO: Internet Professional, GRI: Graduate of the Realtor® Institute, SFR: Short Sale & Foreclosure Resource, SRES: Seniors Real Estate Specialist

Kim: thanks for sharing. That sounds promising. At last we've been able to get most sellers to be realistic about their pricing, we need to get this bank mess behind us, so we can get back to work again.
Glad you are having such success with them